Do I Need Calibration?

The short answer is yes! The benefits to your business of having equipment regularly calibrated far outweigh the cost of the calibration service. 

Here’s an example.

Mr. X has a factory selling cake mix. 

His staff weigh out 1000g bags of his mix that are then sold to his customers. In the factory there are 10 sets of scales, and none of the scales are regularly calibrated. What Mr. X doesn’t realise is that half of his scales are out of tolerance and his cake mix is actually leaving the factory at 1002g each. 2g doesn’t sound like a lot of product, but the cost implications soon add up.

Let’s take a look at what that costs him on a daily basis…

Mr. X’s cake mix is valued at £5 per kilogram (0.5p per g).

This means that it is costing 1p extra per overweight bag (0.005 x 2 = 0.01)

Each of the 10 scales are weighing 200 packs of cake mix per day, of which 5 are out of tolerance.

(1p x 200 packs) x 5 uncalibrated scales = £10.00 lost per day

Again, this doesn’t sound a lot of money, but let’s see what that means over a working year. 

(working days x weeks per year) x daily loss = annual loss

(5 days x 52 weeks) x £10.00 = £2,600

(7 days x 52) x £10.00 = £3,640

 This small example shows how calibration could benefit your business and save you money, and this is before we have even touched on the legality of Mr. X selling his products by weight using uncalibrated scales!

Here’s a slightly different example using measurements rather than weight.

Mrs. Y has a large engineering works producing flanges for underwater pipelines. 

She manufactures an expensive flange that is machined to precise specifications to ensure a proper fit when installed. They have 6 large tapped holes to take huge bolts that allow the underwater pipelines to be secured together. After production all the holes are checked with a thread gauge to ensure that they have been drilled and tapped to the correct specification. However, the thread gauge has not been sent for calibration for several years as it is presumed to be correct and has gradually drifted out of tolerance. 2 of the holes in one flange were not drilled correctly, but because of the worn thread gauge, this wasn’t picked up on during the QA inspection. 

The flange was delivered to her customer, who subsequently shipped it out to the North Sea to a pipe laying vessel where it was found that 2 of the bolts would not screw in tightly. 

Now Mrs. Y must cover the cost of not only the return of the flange from her customer, but also the cost of the down time due to the missing flange, in addition to the cost of manufacturing a new flange. Let’s not forget the invariable cost of her customer’s lost confidence in her product!

Having equipment regularly calibrated would have alerted Mr. X and Mrs. Y to the potential problem before it arose. 

Calibration can seem like an unnecessary inconvenience from time to time, but the importance of it to businesses should not be overlooked. 

We can offer full calibration services for all types of pressure, temperature, electrical, weighing and tool room equipment. Allow us to handle this task for you with the small amount of fuss you would expect from a company with over 40 years’ experience in the field.

We now offer Klarna payments!

Shop now, pay later with Klarna.

We’ve partnered with Klarna to give you a better shopping experience.

It’s smoooth and simple

When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase.

Pay in 30 days

Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees. No impact to your credit score.

Financing

Apply for monthly financing during checkout. It’s a simple, 2-step application process with an instant decision. When approved, you can manage your payments and get payment reminders in the Klarna app.

Pay in 3 instalments

Split your purchase into three equal payments so you can spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is confirmed by the merchant and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. No interest or fees. No impact to your credit score.

How to shop with Klarna

Add item(s) to your cart and head to the checkout.

Select Klarna at the checkout to pay as you like for your purchase.

Manage your orders and payments in the Klarna app.

The best way to shop.

See all of your purchases in one place, pay any open balances, explore unique content and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.

Safe and secure.

Klarna has strong anti-fraud controls in place to protect our customers and prevent fraudsters from making unauthorized purchases.

Frequently Asked Questions

Don’t see your question here? Visit our FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.

What happens if I make a return?

If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return. Follow the retailer's return instructions and make sure to keep the tracking number of your return. Log into your Klarna account and select “Report a return” so that your statement is paused. As soon as the retailer has registered your return, we will send an adjusted invoice.

There's something wrong with my order. Do I still need to pay for it?

You do not need to pay for goods that are received damage, broken or faulty. Follow the retailers dispute instructions and make sure to “Report a problem” in your Klarna account to pause your statement until you’ve resolved the dispute with the retailer. As soon as the retailer has registered your cancellation or your return, the refund will be processed within 5-7 business days.

I have not received my order. What happens to my statement?

You do not need to pay the statement until you have received your order. Contact the retailer for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.

My statement is incorrect. What should I do?

If your statement does not match your order details, please contact the retailer directly for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been corrected.

What happens if I don’t pay for my Pay in 30 days order?

Your payment is due 30 days after the item is shipped. Klarna will alert your before payment is due to help remind you to pay on time. You will not be charged fees or interest for late and/or missed repayment(s). Your credit score will not be impacted by using Klarna’s ‘Pay in 30 days’ product even if you have failed to pay on time. If you fail to make a payment you will be in default, and may be unable to use the service in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.

What happens if I don’t pay for my Pay in 3 instalments order?

Klarna will automatically attempt to collect your second instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the scheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment attempt fail, Klarna will add the failed amount to your final instalment. Klarna will automatically attempt to collect your final instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the scheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment attempt fail Klarna will issue you with a statement for the full outstanding order amount which will become payable 15 days later. You will not be charged fees or interest for late and/or missed repayment(s). Your credit score will not be impacted by using Klarna’s ‘Pay in 30 days’ or ‘Pay in 3 instalments’ product even if you have failed to pay on time. If you fail to make a payment you will be in default, and may be unable to use the service in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.

About Klarna

Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. Klarna’s vision is to make shopping smoooth, adding value for consumers and retailers with unique payment options and superior customer experience.

Klarna has 3,000 employees across 17 countries, and is the pioneer in pay later options, trusted by 90 million shoppers with 200,000 merchants working with us worldwide.

https://www.klarna.com/uk/about-us/

Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.

Klarna Bank AB (publ) is the lender and we act only as the introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply.

Klarna Bank AB (publ) is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Please note that Pay in 30 days and Pay in 3 instalments are not regulated by the FCA.

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